Air India CEO Campbell Wilson marked a significant milestone by celebrating his 100th consecutive Friday communication with the airline’s employees. This milestone is part of an ongoing internal communication initiative that began in August 2022, coinciding with the airline’s transformation program under the Tata Group’s ownership.
The initiative was designed as a direct line of engagement between Wilson and Air India staff, fostering transparency and a sense of shared purpose during the airline’s privatization and integration process. Since its inception, these weekly communications have been a platform for addressing both challenges and progress, and they’ve become an integral part of Air India’s efforts to overhaul its operations and culture.
Wilson’s commitment to consistent communication is a reflection of the airline’s ongoing transformation. Despite the significant strides the company has made in recent years, Wilson emphasized that the importance of these regular touchpoints remains crucial. They allow for continuous dialogue, encourage employee feedback, and help maintain alignment as Air India moves toward its long-term goals.
Through this initiative, Wilson has not only kept the team informed about developments and achievements but also demonstrated the importance of open, direct communication in achieving the airline’s vision of becoming a global leader in the aviation industry.