Flight operations at Mumbai and Delhi airports were disrupted on Thursday morning due to a 45-minute technical glitch in Navitaire, the airline booking and check-in system. Hundreds of passengers faced delays as airlines managed processes manually during peak hours.
Technical Glitch: The Navitaire system experienced a fault, affecting airline bookings and check-ins across multiple airports.
Delhi Airport Impact: At Indira Gandhi International Airport, the issue arose at 6:45 am and was resolved by 7:30 am.
Passenger Disruptions: Flyers encountered long queues and delays as airlines handled passenger data manually.
Operational Response: Airlines and airport authorities worked quickly to restore normal operations, minimizing further disruption.