IndiGo operates flights from Varanasi to Visakhapatnam with a layover in Hyderabad. The problem began when passengers, who had already completed the first leg of their journey to Hyderabad, discovered that their connecting flight to Visakhapatnam was canceled. Despite having valid tickets, they claimed that the airline failed to notify them about the cancellation in advance, causing significant inconvenience and uncertainty.
Passengers reported that instead of offering a seamless solution or alternative arrangement, IndiGo rebooked them on a later flight scheduled to depart at 5:10 PM from Hyderabad to Visakhapatnam. To their shock, many passengers were asked to pay an additional ₹6,500 to secure seats on the new flight. This unexpected charge, combined with the lack of prior communication, led to frustration and anger among the affected travelers.
One passenger shared their experience, stating, “We were not informed about any changes before boarding the first flight. Upon reaching Hyderabad, we found out that our connecting flight was canceled. The airline gave no clear explanation and asked us to pay extra for the next available flight.”
Many passengers criticized IndiGo’s handling of the situation, accusing the airline of poor customer service and a lack of transparency. Some travelers also pointed out that they faced long waiting hours and additional expenses due to the sudden flight changes.
Incidents like these highlight the challenges passengers face when airlines fail to communicate critical changes effectively. The affected travelers are now demanding accountability from IndiGo and seeking a refund for the extra amount they were charged.
As of now, IndiGo has not released any official statement addressing the complaints or clarifying the reasons behind the flight cancellation. The incident raises concerns about the airline’s communication practices and the rights of passengers when flights are disrupted.
This situation serves as a reminder for airlines to maintain transparent communication with their passengers and to handle disruptions with greater sensitivity and efficiency.
Passengers traveling from Varanasi to Visakhapatnam on IndiGo Airlines have raised serious concerns, accusing the airline of misinformation and unfair charges. According to a recent report by Aviation News, the issue arose when Flight 6E 6226, which connects Hyderabad to Visakhapatnam, was canceled without proper communication, leaving passengers stranded and confused.
IndiGo operates flights from Varanasi to Visakhapatnam with a layover in Hyderabad. The problem began when passengers, who had already completed the first leg of their journey to Hyderabad, discovered that their connecting flight to Visakhapatnam was canceled. Despite having valid tickets, they claimed that the airline failed to notify them about the cancellation in advance, causing significant inconvenience and uncertainty.
Passengers reported that instead of offering a seamless solution or alternative arrangement, IndiGo rebooked them on a later flight scheduled to depart at 5:10 PM from Hyderabad to Visakhapatnam. To their shock, many passengers were asked to pay an additional ₹6,500 to secure seats on the new flight. This unexpected charge, combined with the lack of prior communication, led to frustration and anger among the affected travelers.
One passenger shared their experience, stating, “We were not informed about any changes before boarding the first flight. Upon reaching Hyderabad, we found out that our connecting flight was canceled. The airline gave no clear explanation and asked us to pay extra for the next available flight.”
Many passengers criticized IndiGo’s handling of the situation, accusing the airline of poor customer service and a lack of transparency. Some travelers also pointed out that they faced long waiting hours and additional expenses due to the sudden flight changes.
Incidents like these highlight the challenges passengers face when airlines fail to communicate critical changes effectively. The affected travelers are now demanding accountability from IndiGo and seeking a refund for the extra amount they were charged.
As of now, IndiGo has not released any official statement addressing the complaints or clarifying the reasons behind the flight cancellation. The incident raises concerns about the airline’s communication practices and the rights of passengers when flights are disrupted.
This situation serves as a reminder for airlines to maintain transparent communication with their passengers and to handle disruptions with greater sensitivity and efficiency.