Air India Passenger Offered Economy After Business Class Seats Fail.
Air India is once again in the spotlight after a senior passenger faced a major service setback on a Delhi to Vancouver…
customer experience
Passenger Slams Air India Over ‘Heartbreaking’ 22-Hour Journey.
Air India is facing fresh criticism after a passenger, Soma Maitra, shared a deeply emotional account of her recent travel ordeal, calling…
Qantas Announces Comprehensive Uniform Redesign to Complement Fleet Renewal.
Qantas is embarking on a comprehensive uniform redesign as part of its broader fleet renewal program, marking the first major update to…
Virgin Australia Tops Australian Airlines for Reliability and Punctuality in December 2024.
Latest data from the Bureau of Infrastructure and Transport Research Economics (BITRE) has revealed that Virgin Australia topped the major Australian airlines…
Air India Launches AI-Powered eZ Booking for Faster Reservations.
Air India, the country’s premier global airline, has introduced eZ Booking, an AI-powered feature that simplifies the flight reservation process, offering a…
Air India’s Ambitious Plan to Become the Emirates of the East.
Air India is on a mission to reinvent itself and emerge as a major player in the global aviation industry. With a…
Avianca Sets Record with 38 Million Passengers and 24 New Routes.
Avianca, one of Latin America’s largest and most well-established airlines, is set to close out a record-breaking year, having successfully transported nearly…
Air India CEO Campbell Wilson Reflects on Growth, Market Share, and Future Plans.
As Air India prepares to mark its third anniversary under the ownership of the Tata Group in January, CEO Campbell Wilson sat…
Air India to Transition Five Metro Routes to Vistara Aircraft.
In a significant move aimed at streamlining operations and enhancing customer experience, Air India announced that it will transition flights on five…
Brussels Airlines Plans 18% Capacity Boost with 50 Aircraft for Summer 2025.
Brussels Airlines is gearing up for an ambitious summer season in 2025 with plans to operate a fleet of 50 aircraft, marking…