On November 11, 2024, Vistara will operate its final flight as an independent airline, marking the culmination of a significant chapter in India’s aviation history. This date also signals the beginning of a new era as Vistara’s operations fully integrate with Air India, following the ongoing merger between the two airlines. For passengers, credit cardholders, and Club Vistara members, there are several key deadlines and important dates to keep in mind as the transition takes place. Here’s everything you need to know:
1. Last Vistara Flight Operations on November 11, 2024
The final Vistara flight will take off on November 11, 2024, before the airline’s fleet officially merges with Air India. After this date, all Vistara flights will be operated under the Air India banner. Passengers booked on Vistara after November 12 should expect to see their bookings handled by Air India, and any existing Vistara-specific services will be rebranded or transferred to the Air India platform.
2. Transition to Air India Website for Bookings from November 12, 2024
From November 12, 2024, all Vistara flights that were scheduled for travel will be booked through the Air India website. This includes both new reservations and any modifications or cancellations to existing Vistara bookings. Vistara passengers will no longer be able to make or manage bookings through the Vistara website or mobile app after this date. It’s important for travelers to visit the Air India website for any future flight-related actions.
3. Club Vistara Membership Integration
Club Vistara, Vistara’s frequent flyer program, will also undergo a transformation. All Club Vistara members will be seamlessly transitioned to Air India’s frequent flyer program, which is called Flyai. The points accrued under Club Vistara will be converted to Flyai miles, and members will continue to enjoy benefits across both Air India and Vistara-operated flights until the integration is fully completed. It is advisable for members to check their accounts for any updates or changes to their benefits in the coming months.
4. Existing Vistara Reservations Post-November 11
For passengers with Vistara bookings for travel on or after November 12, 2024, the airline’s operations will be fully absorbed into Air India. If you are traveling on or after that date, you will likely be redirected to Air India for your check-in and flight operations. No action is needed unless your flight is rescheduled or cancelled, in which case Air India will notify passengers.
5. Credit Cardholders and Vistara’s Co-branded Cards
Vistara’s co-branded credit cards, such as those in partnership with major Indian banks, will be discontinued as part of the merger. However, cardholders will be migrated to Air India’s co-branded cards or other related financial products. Cardholders should stay informed about how their rewards and benefits will be transferred or adjusted as part of the changeover. Any remaining points or miles earned via Vistara co-branded cards will be transferred to the new program, so it is crucial to check with your credit card provider for specific instructions.
6. Refunds and Cancellations for Post-November 11 Travel
If your Vistara flight is scheduled after November 11 but you choose not to fly with Air India due to the merger, it is important to know that the airline will honor refunds for affected flights. Vistara’s customer support and refund process will likely be handled through Air India’s customer care system. Passengers are encouraged to reach out to Air India’s support team for any questions regarding cancellations or refund processes.
7. Important Dates to Remember
- November 11, 2024: Last day for Vistara’s independent flight operations.
- November 12, 2024: All Vistara flights after this date will be booked via the Air India platform, with all operational functions absorbed into Air India.
- November 2024 onwards: Club Vistara points will be transferred to Air India’s Flyai program, with members continuing to enjoy benefits across both airlines’ services.
As Vistara’s integration with Air India takes place, passengers, credit cardholders, and Club Vistara members must stay updated on the evolving changes. The merger represents a significant shift in India’s aviation landscape, and both Vistara and Air India are working to ensure a smooth transition. While there may be some operational adjustments, the ultimate goal is to provide a unified and enhanced travel experience under the Air India brand.