On 19 January 2026, Abhishek Chaudhary, travelling on Air India flight AI2335 from Bangkok to Delhi (seat 29C), faced a dispute over his pre-booked non-vegetarian meal. Despite confirming and paying for the meal in advance, he was reportedly told that the non-vegetarian option was “over,” with no apology or service recovery offered.
Meal Service Dispute:
Chaudhary and a foreign passenger seated beside him, who had also pre-booked meals, faced similar treatment, escalating tensions with the cabin crew.
Crew Interaction:
A senior crew member allegedly demanded proof of booking in a rude manner, making passengers feel accused rather than assisted.
Post-Flight Actions:
After expressing his intent to complain and share the experience online, Chaudhary claimed he was detained on board, his phone was taken, and he was pressured to sign a statement agreeing not to post about the incident.
Conduct Warning Issued:
Upon arrival in Delhi, he was issued a “Code of Conduct Warning Letter”, signed by the pilot, despite no threats, abuse, or safety violations being reported.
Industry Concerns:
Aviation observers warn that such actions could undermine passenger rights and discourage travellers from reporting legitimate service failures, raising questions about the use of conduct warnings against passengers.
