On Friday, ten Air India Express flights were cancelled at Chennai airport, causing significant disruption for passengers traveling to and from various destinations. The cancellations included five departure and five arrival flights, reportedly made without prior notice to passengers, leaving many stranded or unaware of the changes.
The affected departure flights were as follows:
- Chennai-Kolkata (scheduled for 7:25 am)
- Chennai-Bhubaneswar (7:45 am)
- Chennai-Bengaluru (9:35 am)
- Chennai-Thiruvananthapuram (10:45 am)
- Chennai-Siliguri (schedule not mentioned)
The cancelled arrival flights included:
- Bengaluru-Chennai (scheduled for 9:00 am)
- Thiruvananthapuram-Chennai (10:50 am)
- Bhubaneswar-Chennai (12:00 pm)
Many passengers were left confused and frustrated as the cancellations were not communicated in advance, leading to an inconvenience at the airport. Affected travelers had to navigate alternate arrangements, as there was no immediate information about rescheduled flights or refunds.
The airline has yet to provide a clear explanation for the mass cancellations, and passengers are demanding better communication and transparency from Air India Express. This incident highlights the importance of airlines maintaining timely communication with travelers, especially in situations where multiple flights are affected.
