Actor John Barrowman has faced online criticism after complaining about his recent American Airlines business class experience on a flight from Los Angeles to London.
Barrowman shared a now-deleted video from his seat, questioning why passengers in the first two rows of business class received complimentary pajamas while other passengers did not. He also complained that his meal order was incorrect and that some items were unavailable to other business-class passengers.
The Doctor Who star described the experience as “shady” and criticized the airline’s customer service, saying its flagship service was not meeting expectations.
While some users defended Barrowman and argued that premium passengers should receive the advertised service, others mocked his complaints, particularly his frustration over the pajamas.
The incident has sparked a wider online debate about business-class expectations, premium airline service and passenger entitlement.