Pune Airport has introduced a “May I Help Desk” initiative to enhance the travel experience for senior citizens and pregnant women, providing them with much-needed assistance upon arrival. This new facility aims to address the specific needs of these travelers, ensuring they receive support right from the exit gate of the new terminal.
Previously, senior citizens and pregnant women faced challenges navigating to the Aeromall after landing, which could be physically demanding and inconvenient. With the establishment of the “May I Help Desk,” these travelers can now enjoy a more comfortable transition from their flights to ground transportation. The desk is strategically located at the exit gate of the new terminal, providing immediate assistance as soon as they disembark.
To further facilitate this service, the administration has arranged for dedicated taxi services at the exit gate, ensuring that senior citizens and pregnant women have easy access to transportation without the need to walk long distances. This thoughtful arrangement reflects a growing awareness of the unique challenges faced by these groups in airports, which can often be overwhelming due to crowds and lengthy distances.
The “May I Help Desk” is staffed with trained personnel who are prepared to assist travelers with any inquiries, provide information, and ensure that their transition is as smooth as possible. Whether it’s helping with luggage, arranging transportation, or providing directions, the desk serves as a supportive resource for those who may require extra care and attention.
This initiative is part of a broader commitment by Pune Airport to enhance passenger experience and accessibility, aligning with the increasing focus on inclusivity in air travel. By implementing such thoughtful measures, Pune Airport not only prioritizes the comfort of senior citizens and pregnant women but also sets a precedent for other airports to follow.
As air travel continues to recover and adapt post-pandemic, initiatives like the “May I Help Desk” highlight the importance of catering to the diverse needs of passengers, ensuring that everyone can travel with ease and confidence. With these new arrangements, senior citizens and pregnant women can look forward to a more accommodating and user-friendly experience at Pune Airport.
