Passengers traveling through Pune Airport’s newly inaugurated terminal have expressed frustration over several non-functioning facilities that have marred their travel experience. Despite the terminal’s recent opening, which was anticipated to enhance passenger comfort and streamline operations, travelers have encountered a series of issues that have left them disappointed and inconvenienced.
Reports from passengers indicate that various amenities, including essential services such as baggage handling, electronic check-in kiosks, and food and beverage outlets, have not been fully operational. Many have reported long waits at check-in counters and difficulties accessing their boarding passes due to malfunctioning self-service kiosks. Additionally, the absence of functioning baggage carousels has led to delays in retrieving luggage, further compounding the frustration for travelers.
The new terminal, which was designed to improve the overall travel experience with its modern facilities and increased capacity, has instead highlighted a range of operational shortcomings. The delays and inefficiencies are causing considerable inconvenience, as passengers are faced with extended waiting times and a lack of necessary services.
Airport authorities have acknowledged the issues and attributed them to the initial teething problems that often accompany the opening of new infrastructure. They have assured travelers that steps are being taken to address and rectify the malfunctions. Efforts are underway to ensure that all facilities become fully operational as quickly as possible, with a focus on resolving the immediate concerns related to baggage handling and self-service technology.
In the meantime, the disruption has sparked a broader discussion about the importance of thoroughly testing and preparing airport facilities before their official launch. Travelers and airport officials alike are calling for better management practices to prevent such issues from arising in the future.
As the situation unfolds, passengers are advised to allow extra time for their journeys and to stay informed about any updates regarding the terminal’s facilities. The hope is that, with prompt attention to these issues, Pune Airport will soon deliver on its promise of a more efficient and comfortable travel experience.
