The Airline Passenger Experience Association (APEX) 2026 Best Cabin Service awards have been announced, recognizing airlines and cabin crew teams for delivering …
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Aviation Incident Reports
Baby Rats Found Inside Aircraft Trolley Sparks Airline Dispute.
by Editorby EditorA flight operated by Arkia Israeli Airlines from Greece to Israel became the subject of controversy after cabin crew reportedly discovered baby …
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Aviation Incident Reports
Ryanair Crew Escape Burning Homes After Suspected Arson Attack.
by Editorby EditorSeveral Ryanair employees were forced to flee their homes after a suspected coordinated arson attack targeted staff accommodation near Dublin Airport. The …
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An AIX flight attendant has highlighted concerns over passenger behaviour after sharing a video showing litter left behind inside an aircraft after …
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Aviation Incident Reports
JAL Executives Take Pay Cuts After Crew Alcohol Incident
by Editorby EditorJapan Airlines President and CEO Mitsuko Tottori and several senior executives will take salary reductions following a cabin crew alcohol incident that …
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United Airlines flight attendants traveling on standby may soon receive permission to use crew rest bunks on long-haul international flights under a …
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A touching moment unfolded onboard a Qantas Boeing 737 as Customer Service Manager Garry Schomberg completed his final flight after a 30-year …
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Aviation Incident Reports
JetBlue Investigates Reported Rodent Sighting On Flight.
by Editorby EditorA passenger aboard a JetBlue flight has shared a video allegedly showing a rat moving through the cabin ceiling, prompting concerns about …
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Flight attendants at Endeavor Air have voiced concerns over turbulence safety, with a union memo claiming that cabin crews feel pressured to …
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The International Air Transport Association (IATA) has launched a new global passenger-safety campaign reminding travelers to leave all personal belongings behind during …
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