A passenger’s frustrating experience with Vistara Airlines’ refund process has drawn attention, particularly after the airline’s merger with Air India (AI) on …
customer service
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IndiGo has found itself ranked among the worst-performing airlines in the world, according to the 2024 AirHelp Score report, which was released …
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Airline Updates
Air India’s Juggling Act, 57 Flights, 4 Airports Post-Vistara Merger.
by Editorby EditorAir India’s efforts to streamline operations and maintain its service standards post-merger with Vistara have been a complex balancing act. Last month, …
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Aviation Incident Reports
Spain Imposes Record €179 Million Fine on 5 Budget Airlines for Abusive Practices.
by Editorby EditorSpain’s Consumer Rights Ministry has made headlines by imposing a record €179 million in fines against five major budget airlines for what …
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Airline Updates
Porter Airlines Celebrates 18 Years of Successful Operations in Canada.
by Editorby EditorPorter Airlines is celebrating a significant milestone as it marks its 18th year of operations in the Canadian aviation market. Since its …
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Airline Updates
Air India to Operate Metro Routes Using Vistara Aircraft for Premium Travelers.
by Editorby EditorIn a strategic move to capture the premium passenger market, Air India is set to operate metro routes using Vistara aircraft. This …
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Airline Updates
Vistara’s Premium In-Flight Experience to Continue Post-Merger with Air India.
by Editorby EditorVistara Airlines has announced that its distinctive in-flight experience will continue to thrive for an extended period following its merger with Air …
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Airline Updates
IndiGo Ordered to Pay ₹1.25 Lakh for Issuing Wrong Travel Dates to Bengaluru Family.
by Editorby EditorIn a significant ruling, a consumer court has ordered IndiGo to pay ₹1.25 lakh in compensation to a family from Bengaluru after …
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Airports Update
Passenger Frustration Grows Over Terminal Changes and Long Walks at Pune Airport.
by Editorby EditorPassengers at Pune’s Lohegaon Airport have been expressing increasing frustration over the ongoing terminal changes and the lengthy walking distances between different …
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Aviation Incident Reports
IndiGo Passengers Stranded for Hours Due to System Outage.
by Editorby EditorThousands of IndiGo passengers encountered significant disruptions on Saturday due to a major system outage that lasted over seven hours, severely impacting …