passenger rights

In a major passenger-friendly move, Directorate General of Civil Aviation has revised airline ticket refund norms, allowing travellers to cancel or modify …

Passengers have raised alarms over alleged mistreatment by IndiGo at 15,000 feet. Flyers are demanding better service, accountability from management, and action …

Air India has come under public scrutiny after a viral social media video showed an elderly passenger seeking assistance following repeated flight …

The Indian government is considering an overhaul of wheelchair access rules at airports, in response to a significant surge in wheelchair requests, …

A Virgin Atlantic flight from London to Mumbai has been stranded at Türkiye’s Diyarbakir Airport for over 30 hours, leaving more than …

The Directorate General of Civil Aviation (DGCA) has issued a directive requiring all airlines to inform passengers about their rights and responsibilities. …

The Directorate General of Civil Aviation (DGCA) has directed all Indian airlines to share a link outlining passenger rights with every air …

Incidents of theft from check-in luggage during air travel have sparked growing concerns over accountability, and a recent case at Pune Airport …

A Kolkata-based passenger recently called out IndiGo Airlines for its handling of a significant delay, highlighting what they described as “unprofessional behavior” …

A passenger has formally petitioned the United States Department of Transportation (DOT) to suspend the codeshare agreement between American Airlines (AA) and …