airline service

The Airline Passenger Experience Association (APEX) 2026 Best Cabin Service awards have been announced, recognizing airlines and cabin crew teams for delivering …

A SpiceJet flight was delayed by around seven hours, causing inconvenience and frustration among passengers waiting at the airport. During the delay, …

An AIX flight attendant has highlighted concerns over passenger behaviour after sharing a video showing litter left behind inside an aircraft after …

Passengers traveling on long-haul flights with China Southern Airlines are being encouraged to stay active in the air through a unique wellness …

Passengers aboard a SpiceJet flight experienced significant delays, leading to growing frustration at the airport as basic amenities reportedly fell short during …

A recent flight operated by IndiGo from Goa to Delhi has raised concerns after a passenger reported a makeshift repair onboard. A …

A consumer forum in Jammu and Kashmir has directed IndiGo to pay ₹1.19 lakh as compensation to two passengers after their checked-in …

A recent incident aboard an Air India flight from Chicago to Delhi has sparked criticism of the airline’s service and handling of …

Air India is once again in the spotlight after a senior passenger faced a major service setback on a Delhi to Vancouver …

Air India is facing fresh criticism after a passenger, Soma Maitra, shared a deeply emotional account of her recent travel ordeal, calling …