airline service

Actor John Barrowman has faced online criticism after complaining about his recent American Airlines business class experience on a flight from Los …

Hundreds of passengers at Pune Airport faced a long and frustrating wait after SpiceJet’s Delhi-bound flight SG 937, scheduled to depart at …

A passenger has praised All Nippon Airways for its exceptional customer service after discovering that a wheel had broken off their suitcase …

The Airline Passenger Experience Association (APEX) 2026 Best Cabin Service awards have been announced, recognizing airlines and cabin crew teams for delivering …

A SpiceJet flight was delayed by around seven hours, causing inconvenience and frustration among passengers waiting at the airport. During the delay, …

An AIX flight attendant has highlighted concerns over passenger behaviour after sharing a video showing litter left behind inside an aircraft after …

Passengers traveling on long-haul flights with China Southern Airlines are being encouraged to stay active in the air through a unique wellness …

Passengers aboard a SpiceJet flight experienced significant delays, leading to growing frustration at the airport as basic amenities reportedly fell short during …

A recent flight operated by IndiGo from Goa to Delhi has raised concerns after a passenger reported a makeshift repair onboard. A …

A consumer forum in Jammu and Kashmir has directed IndiGo to pay ₹1.19 lakh as compensation to two passengers after their checked-in …