customer service

Foreign carriers are increasingly turning their attention to India as a key source of talent for cabin crew positions, capitalizing on the …

In a significant development, United Airlines has lifted the no-fly ban imposed on NFL star Antonio Brown following a controversial incident aboard …

Delta Airlines recently faced an unprecedented backlash from frustrated passengers who took matters into their own hands following prolonged flight delays. This …

Bhopal Airport, once celebrated for its top-tier satisfaction ratings among passengers, has recently encountered a stark decline, plummeting from the coveted #1 …

In the bustling world of aviation, where efficiency and customer satisfaction are paramount, Indigo Airlines has found itself under scrutiny due to …

In a recent development, Air India has taken steps to address a customer grievance by offering a full refund and issuing a …

In an unexpected turn of events, passengers on an IndiGo flight from Lucknow to Varanasi missed their journey due to a significant …

In a bid to elevate their customer service standards, IndiGo and Air India have embraced artificial intelligence (AI) tools to streamline operations …

Air India has come under scrutiny after reportedly making unilateral changes to the travel arrangements of an elderly couple, resulting in them …

Singapore Airlines (SIA) has taken swift action in response to a turbulent flight experience by offering compensation to affected passengers, demonstrating the …