Passenger Experience

Pune Airport has introduced a pilot initiative aimed at reducing luggage damage at baggage carousels, following frequent passenger complaints. The airport has …

Flying can sometimes be stressful, but a recent Delta Air Lines flight has left passengers smiling and the internet in splits. The …

Air travel as we know it could be on the brink of a major transformation. The International Civil Aviation Organization (ICAO), the …

Air India has taken a significant step toward modernizing its passenger experience by signing an agreement with Panasonic Avionics Corporation to install …

Airbus has taken the wraps off its latest innovation in premium air travel with the unveiling of a new first-class cabin concept …

Canadian flag carrier Air Canada is set to become the world’s launch customer for the Airbus Airspace cabin on the A220 family …

Sometime in late 2009, Jet Airways’ then-chairman Naresh Goyal stood before reporters and voiced a concern that has echoed through India’s aviation …

Air India is rolling out a series of upgrades aimed at reclaiming its position as a preferred carrier for global travelers, particularly …

Air India has reportedly instructed its senior executives, including the CEO, to travel in economy class on domestic flights, with upgrades to …

Pune International Airport is set to transition its entire flight operations to the New Integrated Terminal Building (NITB) from 2 AM on …