Passenger Experience

Passengers aboard Southwest Flight WN4981 from St. Louis to Fort Lauderdale reportedly faced an unusual disruption on September 15 when a Belgian …

United Airlines has introduced a new mobile app feature that gives passengers more flexibility when their travel plans are disrupted. Travelers who …

A staff member at Bhogapuram Airport has been appreciated for handling passengers’ baggage with extra care and attention. Such efforts may seem …

Actor John Barrowman has faced online criticism after complaining about his recent American Airlines business class experience on a flight from Los …

An American Airlines flight departing from Chicago was reportedly delayed after the aircraft became uncomfortably hot while maintenance teams worked through a …

A SpiceJet flight at Pune Airport was reportedly delayed by nearly eight hours, leaving passengers frustrated and angry over the prolonged wait. …

A simple request for water on a VietJet flight reportedly turned into a heated exchange between an Indian passenger and cabin crew. …

Akasa Air has officially entered the airline loyalty programme segment with the launch of ‘Akasa Elevate’, a move aimed at strengthening customer …

A Qatar Airways flight has gone viral after photos showed around 80 falcons travelling in Economy Class as part of a Saudi …

Cathay Pacific‘s first Airbus A321neo featuring its all-new economy cabin has been spotted at Airbus Hamburg, marking the latest step in the …