passenger rights

Directorate General of Civil Aviation (DGCA) has introduced stricter regulations for foreign airlines operating to and from India, granting itself powers to …

Adelaide Airport has come under criticism after a viral video showed a staff member threatening a wheelchair user with a fine while …

American Airlines is facing criticism after a business class passenger was offered a stay at Motel 6 following an overnight disruption at …

The Ministry of Civil Aviation has put on hold its earlier directive requiring airlines to offer at least 60% of seats free …

Directorate General of Civil Aviation has directed airlines to offer at least 60% of seats on every flight without any additional charge, …

A consumer forum in Jammu and Kashmir has directed IndiGo to pay ₹1.19 lakh as compensation to two passengers after their checked-in …

In a major relief for air passengers, the government has directed airlines to keep at least 60% of seats free of charge …

In a major passenger-friendly move, Directorate General of Civil Aviation has revised airline ticket refund norms, allowing travellers to cancel or modify …

Passengers have raised alarms over alleged mistreatment by IndiGo at 15,000 feet. Flyers are demanding better service, accountability from management, and action …

Air India has come under public scrutiny after a viral social media video showed an elderly passenger seeking assistance following repeated flight …