passenger assistance

Passengers travelling from Delhi to Mumbai on a SpiceJet flight on August 14, 2026, reportedly faced a frustrating experience after their flight …

A SpiceJet flight at Delhi’s Indira Gandhi International Airport Terminal 3 was reportedly delayed by nearly 12 hours, leaving passengers frustrated and …

Two American Airlines employees have been honored with a Medal of Valor from the Auschwitz Jewish Center Foundation after going above and …

A medical emergency at Chhatrapati Shivaji Maharaj International Airport was met with a swift response from CISF personnel, helping stabilize a passenger …

Authorities are closely coordinating with airports and airline operators to monitor flight schedules and restore normal aviation operations. Officials say the focus …

Authorities are working in close coordination with airports and airline operators to monitor flight schedules and ensure a safe and orderly return …

The Indian government is considering an overhaul of wheelchair access rules at airports, in response to a significant surge in wheelchair requests, …

Kolkata’s Netaji Subhas Chandra Bose International Airport has introduced a new paid concierge service aimed at assisting both domestic and international passengers. …

In a bid to enhance the travel experience for passengers during the Mahakumbh-2025, the Prayagraj airport has introduced a paid “meet-and-greet” service …

Pune Airport has introduced a “May I Help Desk” initiative to enhance the travel experience for senior citizens and pregnant women, providing …