passenger assistance

Authorities are closely coordinating with airports and airline operators to monitor flight schedules and restore normal aviation operations. Officials say the focus …

Authorities are working in close coordination with airports and airline operators to monitor flight schedules and ensure a safe and orderly return …

The Indian government is considering an overhaul of wheelchair access rules at airports, in response to a significant surge in wheelchair requests, …

Kolkata’s Netaji Subhas Chandra Bose International Airport has introduced a new paid concierge service aimed at assisting both domestic and international passengers. …

In a bid to enhance the travel experience for passengers during the Mahakumbh-2025, the Prayagraj airport has introduced a paid “meet-and-greet” service …

Pune Airport has introduced a “May I Help Desk” initiative to enhance the travel experience for senior citizens and pregnant women, providing …

On October 15, 2024, Air India flight AI127 experienced an unexpected diversion, landing in Iqaluit, Canada, due to adverse weather conditions en …

If your flight was cancelled or you were denied boarding, you may be entitled to compensation of up to Rs 20,000. This …

Delhi’s Indira Gandhi International Airport faced significant disruptions recently as bad weather conditions prompted Air India to divert three of its flights. …