Passenger Experience

Air India has achieved its highest-ever on-time performance, recording an overall OTP of 86% and a record 90% for domestic flights in …

A flight operated by Arkia Israeli Airlines from Greece to Israel became the subject of controversy after cabin crew reportedly discovered baby …

A ground delay at Ronald Reagan Washington National Airport turned into a memorable moment for passengers after a Southwest Airlines first officer …

United Airlines and DIRECTV have teamed up to bring live television, including major sports coverage, to passengers through Starlink-enabled seatback screens. The …

Indira Gandhi International Airport has welcomed its first inaugural Hub & Spoke flight, marking a new milestone in improving passenger connectivity and …

An AIX flight attendant has highlighted concerns over passenger behaviour after sharing a video showing litter left behind inside an aircraft after …

The upcoming John F. Kennedy International Airport Terminal 1 is being planned as one of the most advanced airport terminals in the …

American Airlines brought excitement onboard a recent flight from Los Angeles to Seattle with a special celebration for passengers traveling ahead of …

Passengers aboard a recent Southwest Airlines flight were treated to an unexpected mid-air performance when American pop-rock band Plain White T’s performed …

Fresh 3D renderings of the planned redevelopment of Bandaranaike International Airport Terminal 1 have been unveiled by Airport & Aviation Services (Sri …